Have been going to this place for years, always thought rates were good. Thereupon, I was told that I would have to provide my data no matter what.
Ratings & Reviews - Calforex
Very friendly and multilingual staff. Think your friends might be familiar with this business? Ask your friends on Facebook to see what they think. Add a photo Do you own this business? Phone numbers Primary Tollfree Directions Website www. Excellent Very good Average Poor Terrible 3 1 0 0 0. How would you rate this business? Share your location to see your estimated travel time.
Travel Cheques Money Transfers. Best foreign exchange rates in Montreal. Over 90 currencies in stock. Drafts and foreign wire transfer sevices.
Offering clients a cheaper alternative for all money exchange needs! The tellers are very friendly and do their best to give you what you need in terms of denominations and bills. They also have the best rates in town, so I will continue coming here whenever I need to purchase foreign currency. Keep it up guys! The customer service is excellent,and they always have a large variety of currencies in many different denominations making it easier to travel with Cash.
The two girls who served me Saturday were friendly and knowledgeable and made buy foreign currency extremely easy. Amazing service, great rates and a friendly staff! I will definitely be using their services again! They have fantastic rates, much much better than the bank. Also they carry a good selection of Foreign currencies including South African Rands. I was impressed by their efficient service. I wish they had other branches in Ottawa.
I was not impressed with the reception I got at this business. I wanted to exchange some USD. A notice stuck on the wall said that personal data had to be supplied if more than CAD were involved. Thereupon, I was told that I would have to provide my data no matter what. I did not like this attitude and went elsewhere. Réponse d'entreprise 27 mars May I first apologize in the delay in replying to your concerns.
Customer Service is paramount at Calforex and we strive to be courteous and professional at all times. As the Branch Supervisor, may I offer apologies on behalf of my staff for not informing you of the policies and procedures in place at Calforex in regards to client identification. In compliance with this legislation, Calforex cannot make any suggestions for transaction amounts that would allow an individual to avoid the client identification threshold.
Our staff is trained to abide by both federal legislation, and company policy but our adherence should not have a negative effect on our customer service experience. I went to my bank and a few other places to see what the rates were, and to be honest Calforex offered the best rates, it was the only place that offered a reasonable price, allowed me to choose a variety of denominations, and even offered great advice for the condition of the bills since I was travelling abroad. I wouldn't have personally thought of it, but I'm glad the staff there did.
Everyone was very kind, and were all very helpful, they were switching bills around and helping the person who was serving me to get the perfect bills, this doesn't always happen, but I'm really glad people like this still exist.
A piece of advise anyone that travels as often as I do, go there! These people really know what they're talking about, they don't treat you like a number, they treat you like an actualy human being!!!! Customer service was phenomenal!
Employees were pleasant, professional, and kind mannered. Rates were very respectable and I was overall very satisfied with the service I received. I would definitely recommend this service to family and friends. Very friendly and knowledgeable staff, I highly recommend this place to everyone!
I will be sure to visit them again next them I am travelling. I have used the services of Calforex at the Rideau Centre on numerous occasions- to convert Canadian funds to American dollars, British pounds and Euros and to then convert from these tenders back to Canadian dollars. Their service is always professional and courteous- their staff pleasant and knowledgeable.
They have a very modern and eye catching "storefront". I have always been completely satisfied with their services and their staff.
They have great hours as well- I am only sorry they are not closer to me in the West end of the city - but that being said as a company with excellent staff providing top-knotch service they are well worth the trip downtown.